Zen Threads Order and Shipping Information Important Info About Your Order - Zen Threads


We really appreciate your business and we can't wait to get started on your new Zen Threads. All items are screen printed by hand in our eco- friendly downtown Sacramento, California studio. We take pride in our "green" custom printed tees, accessories, & home goods and hope you love your purchase.  Ask us how to get Free shipping in our Zen Kids Store (www.ZenKids.Etsy.com) to combine with your Zen Threads order!

Shipping & Turn Around...
Due to the nature of custom printing, please allow approximately 4 to 10 business days to print and ship your order. We want to remind you that all of our items are made to order, except when noted. we will do everything possible to get them to you as quickly as we can. Sometimes it may take a day or two longer depending on stock availability or the amount of orders in our print line up. Should you need your item(s) quicker please send us an email and we will be happy to accommodate as best we can.

Domestic (US) Orders: Once your items ships you will receive a notification email with a USPS tracking number (for all US shipments).

International Orders: Shipping time will depend on where you are in the world. Most international and Canadian shipments take around two weeks or less after we ship. From time to time packages will get stuck in your country's custom, but they will eventually get thru. Please allow appropriate time for delivery considering our turn around time. We truly appreciate your patience. 

Shirt & Ink Colors... 
We do our best to portray colors accurately, but they may vary slightly in person due to different lighting or screen resolution on your computer. Since our tees are custom printed, do keep in mind that a dark ink color on a dark shirt will be more subtle than if printed on a lighter garment.

Shirt Sizing: To make sure you've ordered the correct fit, we highly recommend using the size chart in your listing to compare those measurements with a tee you have at home, especially if you are not familiar with American Apparel brand sizing. Most of our customers feel this brand tends to run on the small side compared to big brands.

(Unisex) V-Neck Tees (PLEASE READ)If you have ordered a "Unisex" V-Neck or "Unisex" Tank Top, please don't forget they are sized to fit both men and women alike. Ladies will want to order at least one size smaller than you normally wear. Contact us right away if you need to change the size on your order. Please note: This only applies to our "unisex" styles only, not "women's". 

Returns & Exchange Policy...